I'm a nerdy musician and this is my merch shop!
Where is the store based?
What is this store's return and exchange policy?
If there is a problem with your order such as the wrong size or item was sent to you by mistake, email me at firstname.lastname@example.org or via the Contact page and we will work it out together.
Do you accept orders placed outside of the US?
How long will it take to receive my order?
If I am home, I ship out packages once or twice a week. Due to my extensive touring schedule, if I am away on the road, I will not be able to ship out any orders placed while I am gone until I get home again. To check my touring schedule and see if I'm around to send out your order within the week, click here.
Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.
I recently ordered something from you and just realized that I entered the wrong shipping address. What do I do?!
Contact me as soon as possible letting me know so that I can change the shipping address before I mail it out! This is one of the reasons that I don't go to the post office every day, as mistakes happen.
I ordered something from you a long time ago and it's still not here. What do I do?
There may be a delay due to my touring schedule, but sometimes things happen. If you feel like you've waited too long, send me an email at email@example.com or through the Contact page and I'll look into it or let you know exactly when I'll be home from tour to send it out.
Unfortunately, I cannot be responsible for the postal service but what I can do is double check that your item was sent and when. All I want is for you to have what you paid for, and we will work it out.
What kind of shirts are your designs printed on? Is there a size chart?
I print on adult unisex Gildan Ultra Cotton t-shirts! Here's a size chart.
What is Storenvy?
This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step.
How do I pay for my order? Is it secure?
The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.
What if something is wrong with my order?